A toll-free hotline (1-800-974-9794) is available for City staff and residents to report abandoned waste, accidental spills, clogged catch basins, illegal dumping, and illicit connections or discharges into the streets or storm drain system.

Illicit discharges can be (photos, top to bottom) stockpiling of, or abandoned paint and chemicals; auto repair facility fluid discharge; barrels or drums abandoned in alleys; spills from abandoned waste; restaurants or other industry/commercial businesses hosing off or pouring waste into the street.

Callers can also request public education materials, including brochures, stickers and magnets, as well as information on how to arrange a speaker for presentations to your neighborhood block club or community organization.

The hotline receives approximately 15,000 calls annually.

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