LA Emergency Contact Numbers


When a storm strikes, one of the most important things to know is who to call for help. Whether you want to report a flooded street or receive updates on storm-related news, the City of Los Angeles has a number you can call for information.

For life-threatening emergencies, always call 911 first. For other issues, use this handy guide to match your storm-related trouble with the correct LA problem-solver. You can download a PDF version and hang it on the refrigerator so it’s easy to access when you need it.

Please note, these numbers should be used only for public right of ways, including sidewalks, streets and alleys—not your private property.

If you prefer to let your thumbs do the talking, download the free MyLA311 app. You can use it to submit all of your service requests. And to receive updates and alerts from the City, register your email or phone number at NotifyLA.



Who to call

Phone number

Flooded city streets

LA Sanitation Customer Care Center

(800) 773-2489

Downed power lines

LADWP or 911

(800) 342-5397

Clogged catch basins

LA Stormwater

(800) 974-9794

Backed up city sewer lines

LA Sanitation Customer Care Center



Bureau of Street Services

(800) 996-2489

Need sandbags

LA Fire Department

(213) 978-3800

Trash, recycling and green bin pickup

LA Sanitation Customer Care Center

(800) 773-2489

Report illegal dumping

LA Sanitation Customer Care Center

(800) 773-2489

Updates on emergency preparedness in LA

LA Emergency Management

(213) 484-4800

Remove fallen trees or debris from public right of ways.

Bureau of Street Services

(800) 996-2489

Post-rain mosquitos

LA County Vector Control District

(562) 944-9656


Please note, the LA Sanitation Customer Care Center is now open 24/7. Call 311 or (800) 773-2489 to address a variety of issues.


Comments (3)

  1. Shari Rosemblat
    February 4th, 2016 at 3:56 pm

    Thanks for the valuable information

  2. Los Angeles trip planner
    February 9th, 2016 at 2:14 am


  3. Los Angeles – car rental
    February 19th, 2016 at 2:13 pm

    Thank you for posting all of your resources that are available. Much appreciated.

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